Spears Strong Policies

What is your cancellation policy? 

For all appointments, Spears Strong requires a 24-hour notice for any canceled or rescheduled appointments. Any appointment canceled or rescheduled without 24 hour notice will be charged the full session. Exceptions may be made for illness or emergencies, at the trainer or practitioner's discretion. For Group Workouts, at present time and until we are at capacity, Spears Strong will not charge you a group workout if you cannot make a class. We hope this encourages you to

sign-up in advance!

*class policy is subject to change if at capacity*

 

Can my kids workout at Spears Strong?

The age minimum for group workouts or adventures at Spears Strong is 11 and any child between the ages of 11-15 must be accompanied by an adult who stays with them during the workout or adventure. Spears Strong reserves the right to decline entrance to a child of any age if they are not able/ready for the exercise. Exceptions may apply at trainer’s discretion/approval. For individual sessions, this must be coordinated with the trainer at least 24 hours in advance of the appointment.

 

Can I share my package?

Sharing packages is not allowed. This includes training, group workout 10-packs, etc … All participants must have their own pricing option, including children, spouses, and so on.